The National Equipment Owners Association awarded Advanced Answering Center the 2018 Superior Agent Service award for outstanding service.
The NAEO Superior Agent Service Award program is a ‘mystery caller’ program that evaluates call center agents by an independent panel of judges over a six month period. Superior Agent Service is defined as a level of service that considers the caller first in every aspect of the call. It is service that makes the caller believe they are the most important person and that the agent is never too busy to assist them. This award reflects our team’s dedication to our clients.